Terms of service

Terms of Service – Cherry on Top 🍪🍒

Welcome to Cherry on Top! By placing an order with us, you agree to our policies and the following terms:

1. Order Agreement
   By ordering, you confirm that all details provided (name, contact info, delivery address, order specifications) are correct.

2. Perishable Products
   All cookies and baked goods are freshly made and perishable. We bake with love just for you, so please consume them promptly.

3. Returns & Refunds
   Because our products are perishable, we cannot accept returns or offer refunds once baked.
   If there’s a mistake on our end or the order arrives damaged, contact us within 24 hours at [WhatsApp/email link], and we’ll make it right.
   Please note: We cannot be held responsible for how the courier handles the package after it leaves our bakery.

4. Shipping & Delivery
   Orders are dispatched Tuesdays & Wednesdays only, unless otherwise arranged. For full details on shipping costs, delivery times, and courier info, please see our Shipping & Delivery Policy.

5. Allergens & Ingredients
   All cookies are made in a facility that processes wheat, gluten, dairy, nuts, soy, and eggs. For full allergen and ingredient info, see our Ingredients & Allergen Policy.

6. Contact
   If you have any questions, special requests, or concerns, please reach out via WhatsApp or email, and we’ll be happy to help!